The Salt Mine Tour, well Awesome is the only word I can use to describe it with, we were picked up from the Hotel (hotel Columbus) on time and driven to our destination about 25 minutes away where we were handed over to our Guide. We had to wait about 15 minutes for our Tour to begin, but there is a small coffee shop where you can purchase a drink and something to eat, fortunately the weather was dry as we had to wait outdoors. The tour lasted approximately 2 hours and our guide (Monica) was very knowledgeable. The temperature in the mines is constant all year round so you don't need to wrap up, I ended up taking my coat off as I was too warm. It's quite a trip descending to the bottom of the mine, about 800 stairs and if your not squeamish look down the center of the wooden stairs, it's a long way down. Other than Auschwitz, this was the highlight of our short Trip to Krakow Poland, a Beautiful City and the Polish people are just so helpful and friendly. This is a MUST DO tour

Booking was easy and had to ring to cofirm where we were being picked up at and they were very helpful. Minis bus on time. The disappointing thing was how quickly we had to do the tour. I had my 84 yr old mum with me and althoigh she is fit it was hard work keeping up with the group. It felt very rushed. There was no time to appreciate the attraction or to take many photos. It was also very busy with the next group behind us all the time so we didnt feel that we could linger and take it all in.

Hotel pickup was prompt, about 5 minutes after the agreed time which is fine. The drive to the mines took longer than expected due to a 15 minute detour to pick up two people at a hotel on the outskirts of town. But the van was comfortable enough so it wasn't that much of a hardship. The tour was really good, and I especially appreciated the audio devices. The live tour guide spoke into her headset and we could all hear her through the device, regardless how far away, as you always had one earphone in your ear and your own individual volume control on the device. The guide was clearly understandable and gave good relevant information. I'm a bit deaf and usually have to walk right next to the guide in order to hear, so it was a luxury to be able to pause where I wanted to, and still be engaged in the tour.